Privacy Policy

Last Updated: June 2026

CosmoBud ("CosmoBud", "we", "us", or "our") values the trust you place in us when you use our website, platform, and educational services. This Privacy Policy explains how we collect, use, store, protect, and disclose your personal information when you access or use the CosmoBud website, register for classes, apply as a tutor, or interact with our services.

By accessing or using the CosmoBud platform, you agree to the practices described in this Privacy Policy. If you do not agree with this Privacy Policy, please do not use our website or services.

INFORMATION WE COLLECT

We collect information from students, parents, tutors, and visitors who interact with our platform.

Account Information

  • Full name
  • Username
  • Profile photo (optional)
  • Date of birth (where applicable)
  • Student grade level

Contact Information

  • Email address
  • Phone number
  • Parent/guardian contact details
  • Residential address (if voluntarily provided)

Tutor Information

If you apply to become a tutor on CosmoBud, we may collect:

  • Educational qualifications
  • Teaching certifications
  • Resume/CV
  • Teaching experience
  • Video introduction or interview recordings
  • Subject expertise
  • Identity verification documents (if required)

Payment Information

For paid services, we may collect:

  • Billing details
  • Payment transaction information
  • Payment processor information

Note: CosmoBud does not store complete credit card or payment card details on its servers. Payments are processed through secure third-party payment providers.

User-Generated Content

We may collect information that users voluntarily submit, including:

  • Messages between students, parents, and tutors
  • Class feedback and reviews
  • Assignment submissions
  • Learning goals and preferences
  • Support requests and communications

Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address
  • Browser type and version
  • Device information
  • Operating system
  • Pages visited
  • Time spent on pages
  • Referral URLs
  • Cookies and analytics data

HOW WE USE YOUR INFORMATION

We use the information we collect for the following purposes:

  • Creating and managing user accounts
  • Matching students with suitable tutors
  • Scheduling and conducting classes
  • Processing payments and transactions
  • Providing customer support
  • Improving platform performance and user experience
  • Communicating important service updates
  • Sending class reminders and notifications
  • Verifying tutor credentials and qualifications
  • Preventing fraud, abuse, and unauthorized access
  • Complying with legal and regulatory obligations
  • Conducting internal research and analytics
  • Marketing educational services, promotions, and updates (where permitted)

HOW WE PROCESS PERSONAL DATA

We process personal data only when we have a lawful basis to do so, including:

  • Your consent
  • Performance of a contract with you
  • Compliance with legal obligations
  • Protection of legitimate business interests
  • Protection of users and platform security

Where consent is required, you may withdraw your consent at any time, subject to legal or contractual limitations.

COOKIES AND ANALYTICS

CosmoBud uses cookies and similar technologies to:

  • Improve website functionality
  • Remember user preferences
  • Analyze website traffic
  • Enhance platform performance
  • Provide a better user experience

We may use analytics services such as Google Analytics to understand how visitors interact with our website.

Users may disable cookies through browser settings; however, some features of the website may not function properly.

HOW WE PROTECT YOUR INFORMATION

We take appropriate technical and organizational measures to protect personal information from unauthorized access, disclosure, alteration, or destruction.

Security measures may include:

  • Secure Socket Layer (SSL) encryption
  • Password protection
  • Restricted access controls
  • Secure cloud infrastructure
  • Regular security monitoring and updates

While we strive to protect your information, no internet-based system can be guaranteed to be completely secure.

SHARING OF INFORMATION

We do not sell, rent, or trade personal information to third parties.

We may share information with:

Tutors and Students

Information necessary for scheduling and conducting educational sessions.

Service Providers

Trusted third-party providers that help us operate our website, process payments, host data, or provide technical support.

Legal Requirements

When required by law, court order, government authority, or to protect the rights, safety, and security of CosmoBud and its users.

Business Transfers

In the event of a merger, acquisition, restructuring, or sale of assets, user information may be transferred as part of the business transaction.

CHILDREN'S PRIVACY

CosmoBud provides educational services for children and students.

For users under the age required by applicable law, registration and participation should be supervised or authorized by a parent or legal guardian.

We do not knowingly collect personal information from children in violation of applicable privacy laws. Parents or guardians may contact us to review, modify, or request deletion of a child's information.

DATA RETENTION

We retain personal information only for as long as necessary to:

  • Provide educational services
  • Maintain user accounts
  • Fulfill legal obligations
  • Resolve disputes
  • Enforce agreements

When information is no longer required, it is securely deleted or anonymized.

DATA DELETION REQUESTS

Users may request deletion of their account and personal information by contacting us at the email address provided below.

Upon verification of the request:

  • The account will be deactivated or deleted.
  • Personal information will be removed where legally permissible.
  • Certain records may be retained where required by law, taxation, fraud prevention, or legitimate business purposes.

Deleted information may not be recoverable.

THIRD-PARTY LINKS

Our website may contain links to third-party websites, educational tools, or external services.

CosmoBud is not responsible for the privacy practices or content of third-party websites. Users are encouraged to review the privacy policies of those services before sharing information.

YOUR RIGHTS

Depending on your jurisdiction, you may have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your data
  • Withdraw consent
  • Restrict certain processing activities
  • Request a copy of your information

To exercise these rights, please contact us using the information below.

CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy periodically to reflect changes in our services, legal requirements, or business practices.

Updated versions will be posted on this page with a revised "Last Updated" date. Continued use of our services after updates constitutes acceptance of the revised policy.

CONTACT US

If you have any questions about this Privacy Policy, your account, or how we handle your personal information, please contact us:

CosmoBud

Email: cosmobud.edu@gmail.com

Website: https://cosmobud.com/

We will make reasonable efforts to respond to privacy-related inquiries in a timely manner.