Get in Touch

Ask a pricing question, get support, or just say hello — we're here and respond within 24 hours.

hello@cosmobud.com

For general inquiries, partnerships, and feedback

Available on our website

Quick answers to common questions 24/7

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Quick answers to help you out

We aim to respond to all inquiries within 24 hours. For urgent issues, try our live chat feature on the website.

Email hello@cosmobud.com with "Billing Issue" in the subject line, or use our billing support form. Include your account email and details.

Contact your child's educator directly first. They can provide extra support or resources. If you need escalation, reach out to hello@cosmobud.com.

You can cancel anytime from your account settings. Email hello@cosmobud.com if you need help with the process.

Yes! When booking classes, you can select from available educators. As you develop preferences, let us know and we'll try to match you.

Absolutely! We have a parent community forum, WhatsApp groups by region, and regular parent webinars. Details are in your account dashboard.

We love feedback! Email feedback@cosmobud.com or fill out our feedback form in your account. We genuinely read and act on suggestions.

Yes, within 14 days of your first subscription. After that, you can cancel anytime with no further charges.

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